Refund & Return Policy

At Jdands Furniture, we are committed to your satisfaction and want you to feel confident when purchasing our seeds. To ensure a smooth and fair return experience, please review our detailed refund and return policy below.

Refund Eligibility

You can request a refund within 15 days after receiving your seeds, provided that:

• Seeds are unopened, unused, and remain in their original packaging.

• Packaging is intact and undamaged.

• The seeds are not custom orders or marked as final sale items.

• Seeds have not been damaged due to improper storage or mishandling after delivery.

We issue full refunds if the issue arises from our side, such as:

• Incorrect seeds sent

• Damaged seeds upon arrival

• Shipping errors or lost packages

How to Request a Refund

To initiate a refund, please contact us via email at luckysou@pacharootss.com within 15 days of delivery. Your message should include:

• Order number

• Reason for the refund

• Clear photos of the seeds or packaging if damaged or incorrect

Our customer service team will respond within 1 business day to confirm your eligibility and provide further instructions, including the return shipping address.

Return Shipping Instructions

If a return is approved, please:

• Ship the seeds back within 3 days of receiving the return approval.

• Use a trackable and insured shipping method to protect your return package.

• Retain your tracking number and provide it to us to help monitor the return process.

Please note:

• Return shipping costs are the responsibility of the customer unless the return is due to a product or shipping error by Jdands Furniture.

• We recommend packaging the seeds carefully to avoid damage during return transit.

Refund Processing

Once we receive and inspect the returned seeds, we will process your refund within 2 business days. The refund will be issued to the original payment method used during purchase. Please allow additional time for your bank or payment provider to reflect the refund in your account.

Non-Refundable & Exclusions

• Seeds that have been opened, used, or damaged due to customer handling are not eligible for a refund.

• Custom or final sale items are non-refundable.

• Requests made after 15 days from delivery may not be accepted.

• Shipping fees (original or return) are non-refundable if the return is for personal reasons, such as change of mind.

Exchanges & Replacements

If you received the wrong seeds or damaged goods, please contact us immediately at luckysou@pacharootss.com. We will arrange for a replacement at no additional cost or provide a full refund if replacement is not possible.

Cancellation Policy

Orders may be canceled before shipment. Once an order has shipped or a tracking number has been provided, cancellation is no longer possible. To cancel, contact us as soon as possible with your order details.

Additional Tips & Customer Support

• For best results, always store seeds in a cool, dry place to maintain viability.

• If you have questions about seed types, planting, or germination, our support team is happy to help—just reach out via email.

• Keep your order confirmation and any correspondence until your order is fully processed or refunded.

Contact Us‌

Company Name: JD AND S FURNITURE LLC

Address:403 CANDLEWICK CIR E LEHIGH ACREES FL 33936

Ein:92-3769449

Phone: +1 (916)677-6591

Email: luckysou@pacharootss.com

Monday through Friday from 8:00 AM to 6:00 PM (Pacific Time)

We will respond within 24 hours.